Standard Warranty For New Equipment
From: Author:Mark Hardy Publish time:2021-09-02 09:56 Clicks:8
Standard Warranty For New Equipment
New equipment sold by I.C.T is warranted for periods of either one or two years, depending on
product category from the date of machine shipped.
Items covered:
1. All parts for a period of one year, excluding consumable accessories replacement and the parts of
routine maintenance for, like. nozzles, belts, filters, heater, etc.
2.I.C.T offers warranty for a period of TWELVE (12) months against device failure and defects on materials or parts of the equipment. (Travel to location and related expenses are customer's responsibility)
3. Phone/email/remote assitance Technical support to all our customers.
4. Prior to scheduling an on-site service request, attempts will be made to correct the problem via email, phone and/or online diagnostics.
Items not covered:
1. damage by misuse, abuse, or use of equipment for other than its designated purpose.
2. damage by self install without professional.
3. damage by reinstallation of equipment.
4. damage caused by unauthorized servicing (including upgrades orexpansions) performed on the equipment without prior confirmation by I.C.T.
5. Repairs caused by installation or removal of devices not provided or authorized by I.C.T.
6. Repairs necessitated by accident, power failure or surge, fire, water, wind, lightning or other natural disasters.
Notes:
If your item has been damaged in transit or become faulty in warranty period, please email us with pictures and serial No. to show the problem.
We can offer local on-site service in Euope, USA and neighboring.
Warranties are non-transferable.
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